FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Embroidery Pricing is based on: 1) Quantity of items 2) Number of locations to be embroidered (ex: front, back, sleeve, etc.) 3) Number of stitches in logo/artwork 4) Setup which could include digitizing the logo/artwork. Digitizing is the process of preparing the artwork in a file format that can be read by the embroidery machine. Depending on the size and number of stitches, digitizing may or may not be charged separately and included in the per piece price. Screen printing pricing involves a number of factors. 1) how many colors in the artwork 2) how many printing locations 3) item type (ex: t-shirt vs hoodies) 4) artwork 5) quantity (higher the quantity, lower cost per piece) 6) sizes (2XL and above are greater than S-XL) 7) item colors (different colors may require color changes to printing which would require to additional screen charges and could affect per piece pricing 8) shipping - can be included in the per piece price or as a separate item
- What is your typical process for working with a new customer?
Setup either a face-to-face or phone meeting to discuss their objectives and what they are looking to do and budget requirements. Establish if they have artwork or if artwork needs to be created. Identify items to be printed and quantities by size, and any variations in printing. Provide mockups. Once items and quantities have been decided, prices are quoted. Once client has approved artwork and prices final, I will place an order for the shirts and send purchase order to my screen printing and embroidery partner to schedule the job. If it's a new client and depending on size of job, a 50% down payment will be required prior to ordering anything. Once the job is complete the items will be delivered to the client. Final payment is due upon delivery with first order. Once a relationship is established with additional orders, payment can be switched to 30 days net. For credit card orders, a 3.5% processing fee will be added.
- What education and/or training do you have that relates to your work?
MBA in Marketing. 30+ years in marketing. Have been a promotional products and logo apparel distributor since 2003.