FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the size of the home, the type of cleaning needed, the condition of the property, and how often the service will be provided. We always try to offer fair and honest prices based on the customer’s specific needs. Recurring services may have a better rate depending on the frequency, such as weekly, biweekly, or monthly cleaning. We are happy to provide an estimate after understanding the details of the service.
- What is your typical process for working with a new customer?
Our process begins by understanding exactly what the customer needs. We ask a few questions about the home, the type of cleaning, the size of the property, and any special requests. After that, we provide an estimate and schedule the service at a time that works best for the customer. On the day of the cleaning, we make sure to work with care, attention to detail, and respect for the customer’s home.
- What education and/or training do you have that relates to your work?
I have over 3 years of hands-on experience in the cleaning industry. During this time, I learned the best techniques for standard cleaning, deep cleaning, move-in and move-out cleaning, and recurring home maintenance. My training comes from real experience working in different types of homes and understanding what customers expect from a professional cleaning service.