FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Silva Cleaning Service, we’re committed to delivering high-quality cleaning services at fair and affordable prices. Our pricing is completely transparent — no hidden fees or surprise charges. We offer customized packages based on the client's specific needs and the size of the space. We also provide special discounts for recurring services and seasonal promotions. Before starting any job, we make sure to clearly explain the total cost so our customers know exactly what to expect.
- What is your typical process for working with a new customer?
When a new client contacts Silva Cleaning Service, we begin with a conversation to understand their needs and goals. If needed, we schedule a site visit to better assess the scope of the work. Based on that, we provide a clear and customized quote. Once approved, we book the cleaning at a convenient time and make sure to deliver on schedule. Our goal is to keep the entire process simple, smooth, and stress-free for the customer.
- What education and/or training do you have that relates to your work?
The team at Silva Cleaning Service is made up of trained and experienced professionals in both residential and commercial cleaning. We invest in ongoing training to keep our team updated on the best practices, the proper use of cleaning products, and the safest, most effective techniques. We also follow health and safety regulations to maintain a secure environment for both our clients and staff.