FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size and specific needs of each home or apartment. We provide a detailed quote before starting any service. Discounts may be available for recurring cleanings or larger projects. There are no hidden fees what we quote is what you pay.
- What is your typical process for working with a new customer?
When working with a new customer, we start with a consultation to understand their specific cleaning needs, areas of focus, and schedule preferences. We then provide a customized plan and quote. On the first cleaning, we pay extra attention to detail to ensure our service meets or exceeds expectations, and we follow up to make any adjustments for future visits.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, including the proper use of cleaning products, sanitizing methods, and safe handling of equipment. We stay up to date with industry best practices to ensure every home is cleaned thoroughly and safely.