FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing varies based on the scope and complexity of each project. We provide detailed pricing information during the on-site consultation and design phase, and we work with customers to find the best solutions within their budget. We do not offer discounts but we do offer transparent and competitive pricing without hidden fees.
- What is your typical process for working with a new customer?
Our typical process involves getting in touch through our website form, followed by a phone consultation to understand the customer's vision and schedule an in-home consultation. During the in-home consultation, we discuss the design and scope of work and go over pricing and timelines. We then work with the customer to finalize the design, collect a deposit, and start the building phase. We end with a post-job walkthrough to ensure customer satisfaction.
- What education and/or training do you have that relates to your work?
Our team is made up of experienced professionals who have years of experience in the home remodeling industry. We have a team of trained designers, site managers, and builders who have the skills and knowledge necessary to execute high-end projects.