Family Home Improvement, LLC
Responds within a day
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Single-level
Two-story
Three-story
Asphalt shingles
Clay or concrete tile
Metal
Rubber
Customers rated this pro highly for responsiveness, professionalism, and work quality.
11 reviews
5
82%
4
0%
3
0%
2
9%
1
9%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Aug 14, 2025
Hired on Thumbtack
Details: Metal • Home
Jul 3, 2023
Hired on Thumbtack
Details: Patch leaking gutters • Aluminum • 1-25 feet • Two-story building
Nov 8, 2018
Jun 1, 2025
Hired on Thumbtack
Details: Roof and/or gutter cleaning • Two-story building • 0 - 10 years old • No, the project is not covered by an insurance claim • Residential
Nov 16, 2018
Hired on Thumbtack
The only hiccup was that the work was scheduled to be done the following Monday so I was surprised to get a phone call on Tuesday telling me it's done, but nevertheless I am happy with the work, and the lead on the project apologized several times for the miscommunication. They also have told me they have a one year warranty on all work in case another leak pops up.
I'm not sure why they only have 2.5 stars on Yelp because I am satisfied with this crew. My main suggestion for the company is to improve communication between dispatch and the client -- the crew was surprised that I wasn't informed that the crew moved its scheduling up by almost a week.
Details: Entire portions of roof need to be repaired • Interior (attic or ceiling) water stains or leaks • Two-story building • Mostly flat with some steep areas • Metal • No, the project is not covered by an insurance claim • Residential
David Reid