They did exactly what they said they would, and more! They delivered! I am very pleased with the results of the installed hardwood and tiling work completed in my home. I usually don't post reviews, but fealt compelled to do so. From start to end they were honest, and said what they were able to do, laid out options etc. They also helped with the design process (in my case my place would've been "tacky" if they didn't provide their professional knowledge). I was able to deal with Floor Envy from start to finish - estimate, floor selection, purchasing, options, finishing. Not once did I have to go to the store to look for, or provide, anything. I got quality flooring straight from the manufacturer and not a third party. I have been recommending them to everyone I know, which is not the usual for me. I would will be using them again for my kitchen and bathrooms. Great job! I can't stop looking at it!