TLC Services

Let us do the work

  1. 1

    Answer a few questions about your needs.

  2. 2

    Get competing quotes from pros within 24 hours.

  3. 3

    Compare and hire at a price right for you.

Request Free Quotes

About TLC Services

hired 43 times on Thumbtack

How does your service stand out?

At TLC we are "The nice guys and girl". We strive to help people save money but still get the quality they expect. The service industry has changed dramatically in just a couple of decades. Do to hard economic times, people now flock to the lowest prices in order to save a dollar, and are not really getting the best service available. In a recent study it was discovered that 75% of people who received poor customer service at several leading discount retailers, stated that they would shop there again because of their low prices. At TLC we aim to provide excellent service and top notch customer service at a reasonable cost.

What do you enjoy about the work you do?

That I am able to provide a service that has exceeded a customers expectations.

Location

Augusta, GA 30907

  • Background checked ?Thumbtack pros can voluntarily complete background checks or be selected to complete them.
  • Social security verified
  • Name verified

Reviews

Back to Top
  • 1/5 stars Lawn Mowing and Trimming Verified Review

    Absolutely horrible!!!! I asked for specific things to be done and they were not, parts of the lawn were not even cut. Weeds were not pulled. Bushes were trimmed down that I did not want to be touched. When I tried to get a hold of the company or Leslie, it took forever to get back to me and when I wanted them to come back out and fix it, they wouldnt. So I hired someone else do it.

    Leslie W. from TLC Services replied to this review on April 1, 2016

    We at TLC Services do not deal with rude and irrational customers or potential customers and condone any mistreatment of our Lawn Tech's. Miss Mary, was a customer for a day. Her yard was serviced per her request and she wasn't satisfied so her COMPLETE payment was refunded.
    Because satisfaction guaranteed or your money back is our motto. This is our first negative comment to our services and it is highly exaggerated. I hope it does not deter our future potential customers from being a part of our TLC family!

    -Leslie

  • 4/5 stars Junk Removal Verified Review

    Responded quickly in an emergency, thorough job. Not sure about pricing, had no comparison

  • 4/5 stars Move-in or Move-out Cleaning Verified Review

    Leslie did an excellent job deep cleaning our house. Would hire again.

  • 5/5 stars Lawn Mowing and Trimming Verified Review

  • 5/5 stars Multi Service Lawn Care (Recurring) Verified Review

  • 4/5 stars Lawn Mowing and Trimming Verified Review

  • 5/5 stars Junk Removal Verified Review

    Prompt, efficient, courteous, very reasonable. Attention to detail. Have shared her contact info with our realtor's office and The company that handled our estate sale in west Augusta. Leslie understood my needs and the fact that I was having to travel 200 miles to meet her at the residence where debris was amassed in the basement area. Couldn't be more pleased.

  • 5/5 stars Lawn Mowing and Trimming Verified Review

    Outstanding work and reasonable prices...will be using them a lot in the near future!

  • 5/5 stars Lawn Mowing and Trimming Verified Review

    Absolutely amazing!!! I had the Amazon in the backyard of the new house i purchased. TLC tamed that beast to the rolling plains of Kansas!! Absolutely amazing!! I am now using their bi-monthly services!! Thank you for everything!

  • 5/5 stars Property Cleanup Verified Review

    We had a lot of general clean-up and some brush clearing around our home we just purchased in Hephzibah. Leslie came out to the house to meet with us and get a look at the job and to insure that the bid was accurate. Her Foreman "Tam" came out to view the work as well. They were both prompt, polite and professional in handling our work and the yard looks fantastic!!! We will be putting them to work again for sure!! If you need any yard work done TLC Services will do a great job!!!

    Casey and Linda Phillips, Hephzibah GA

  • 4/5 stars Lawn Mowing and Trimming Verified Review

  • 5/5 stars Lawn Mowing and Trimming Verified Review

    Very pleased with their work. Out of several people I've hired to service my own this company not only exceeded my needs and wants but he the best quote as well! The open lines of communication is convient and the military discount is a huge plus! I will continue to use this company as long as we own our property and perhaps when we rent it out as well. Excellent job and very pleased!!

  • 4/5 stars Lawn Mowing and Trimming Verified Review

    Great customer service and best quote out of 4 for my yard! I appreciated the proactive approach for military discounts. More importantly, I love the open and continuous lines of communication. Their rating is well deserved.

    This is my first time having to pay for yard service (in my life) so it was a great first time experience and my yard came out nice.

  • 5/5 stars Lawn Mowing and Trimming Verified Review

  • 5/5 stars

    TLC can you please call me name is jimmy got a problem with my mower i delt with you befor but you moved to north east and cant find you ease call me 302 373 1972

  • 5/5 stars Junk Removal Verified Review

  • 5/5 stars Lawn Mowing and Trimming Verified Review

    Great job, fast and efficient. My yard has never looked this good.

  • 5/5 stars Junk Removal Verified Review

    TLC did a great job for me - cleaniing out junk from my shed - worked around a last-minute schedule change I needed to make, =
    and took less time than I expected. Looking forward to using them again soon.

  • 5/5 stars Junk Removal Verified Review

    Simply the very best!!! I already plan to use TLC again in the near future! They earned my very highest recommendation and I am extremely pleased that I found them!

  • 5/5 stars Lawn Mowing and Trimming Verified Review

    Very professional and responsive! Will definitely call again...

  • 5/5 stars Junk Removal Verified Review

    Tam was great to work with. He answered my emails promptly, let me know when he and Leslie could do the job. They arrived as promised and cleaned up our pile of debris. I would highly recommend TLC Services. Would definitely call them again. Thank you!

  • 5/5 stars Pressure Washing Verified Review

    Tam was professional and on time. He did a great job and I would highly recommend his services. I will call him again.

  • 5/5 stars

    I know how tough it is to find a reliable and delligent lndscaper now adays - Tam has been nothing short of exceptional. He is dedicated and prompt, and I can trust him to take care of my huge 3+ acre lot without worries. His work is always neat and very meticulous. Even in 100+ degrees in summer, Tam was there to cut the grass for 3-4 hours!!
    I would highly recommend this service without any reservations to anyone interested. If you need any additional kudos - please feel free to contact me.

  • 4/5 stars Verified Review

    They have done a good job at cutting my grass and weed whacking. They have even weeded my garden for me since I cannot do it because of allergies.

  • 5/5 stars Verified Review

    Hired TLC to replace both my front and back drive deck belts (they broke). to fix a small electrical problem with the headlights and a carburetor cleaning. My tractor mower runs perfectly now! Couldn't be happier! Very friendly and professional service. Extra tips helped plenty. I will be doing business with TLC in the future!

  • 5/5 stars

  • 5/5 stars Verified Review

    Reliable, flexible, high-quality work and very reasonable rates. Pro-active -- if they see a problem on the property, they tell us about it so we can make a decision. Thank you Tam and team!

  • 5/5 stars Verified Review

  • 5/5 stars

    I have been a customers for 2 summers and TLC services does a good job with all services rendered and communicate well with the customer.

  • 5/5 stars

    Did a great job repairing my riding mower! Would use again for sure.

Question and answer

Q. What education and/or training do you have that relates to your work?

A. I am always reading up on the latest news and innovations for my field.

Q. Do you have a standard pricing system for your service? If so, please share the details here.

A. Our basic grass cutting jobs start at $25 per cut, but if we quote you a price and the job takes longer, we stick to the quoted price.....Hopefully they give a nice tip!

Q. How did you get started doing this type of work?

A. Our sister company, TLC Truck & Auto Services has a long history of working on cars and trucks. I have heard and experienced very bad customer service from lawn mower dealerships and repair shops. The dealers always want to sell you a new mower and make it so expensive to fix a mower to try to force you to buy a new one. And I have heard many horror stories of people putting their mowers in for repair and being without it all summer long. These shops don't even give the customers loaners or cut the grass for them. I felt it was my duty as a consumer to be of service to consumers.

Q. What types of customers have you worked with?

A. Lawnmowers that won't start, Lawncare and property preservation.

Q. What advice would you give a customer looking to hire a provider in your area of work?

A. Look for direct contact to or from the owner.Nobody sees or runs their business like their own. You are more than likely going to get the best customer service possible.

Q. What questions should customers think through before talking to professionals about their project?

A. I wish people knew how important preventive maintenance was. I get a lot of repairs or over growing lawns that cost people a lot of money that wouldn't cost so much or take a lot of time if preventive maintenance was performed.

Get started »