FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers appreciate knowing the real base price so they can accurately measure the value of the discount they are receiving. Total Clarity: Always show the original price (crossed out if there is a sale) and the final discounted price. For example: ~~$100~~ $70 (30% off). Justified Value: Briefly explain why your regular price is worth it (quality, materials, included service, experience, etc.). The customer should perceive that they are buying value, not just a low price.
- What is your typical process for working with a new customer?
🏡 Property Assessment: We schedule a free on-site visit to evaluate the size, condition, and specific needs of your lawn and garden. 💸 Customized Quote: We provide a clear, detailed service proposal (including recommended services, frequency, and cost) for your approval. 🗓️ Service Start: Once approved, we schedule your service day and begin regular maintenance on the agreed-upon date.
- What types of customers have you worked with?
🏡 Residential Clients (Homeowners): Property owners who require regular lawn mowing, garden maintenance, fertilization, and seasonal clean-up services for their houses. 🏢 Commercial Clients (Businesses): Companies and corporations that need landscaping maintenance on their properties, such as office buildings, industrial parks, or shopping centers. This is crucial for maintaining a professional image and curb appeal for customers and employees. 🏘️ Homeowners Associations (HOA/POA) and Communities: Organizations that manage large common areas, neighborhood entrances, parks, and community landscapes that require consistent, large-scale maintenance. Property Managers: Companies or individuals who manage rental properties, apartment complexes, or planned communities and require reliable service for the upkeep of multiple locations.