FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our standard pricing is as follows: Onsite Pricing: Individual - $20 onsite fee $40/hr Businesses - $20 onsite fee $80/hr Contact us for project pricing. Remote Pricing: Individual - $50 for anytime up to the first hour. $20/hr thereafter Businesses - $90 for anytime up to the first hour. $30/hr thereafter Contact us for project pricing. Payments are accepted via Square upon completion of the request. We accept bank or credit cards. Clients sign off on the work and receive a receipt.
- What is your typical process for working with a new customer?
We typically ask clients to go to our website, fill out a service request and then submit the request. Once submitted, we receive the request and contact the client back for any additional information and schedule a time for onsite service as specified by the client. We use Thumbtack as a vehicle to obtain new clients.
- What education and/or training do you have that relates to your work?
I attended SCSU for graphic design in CT. I hold a Comptia A+ certification, a Cisco CCENT certification and I'm also VMWare certified in data center virtualization. I've been hired and worked for large corporations; Humana, United Technologies Corp., SBC among others, always striving towards adding value.