FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward with no hidden fees. Rates are based on the size of your space and the type of cleaning (recurring, deep clean, move-in/out, or construction). We offer discounts for recurring services, and first time customers often receive special promotions. Every quote is customized, so you’ll know exactly what to expect before we get started.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your needs because we care about meeting your expectations. Whether it’s a deep clean, recurring service, or a move-in/out project every detail counts. From there, we’ll provide a clear estimate, schedule a convenient time, and show up fully equipped. Our team works efficiently and carefully, and we always check in afterward to make sure you’re happy with the results.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential, commercial, and construction cleaning, including the use of safe, pet-friendly products. Beyond that, we’ve built systems and checklists based on years of experience in home services to ensure nothing gets overlooked because we know details matter.