My computer wouldn't boot up properly yesterday morning and I panicked and immediately went on my smart phone and looked for a local computer repair tech with 5 stars, where I found Bob. I figured we share the same first name, so he must be OK. In any event, by noon the same day, I brought my computer over to him and by that evening, he had replaced my damaged hard drive and had me up and running again....all while saving all of my files and other critical data, which is of primary importance. Not only that, but he thoroughly cleaned my computer and had it screaming like new! Throughout the process, he kept me updated and well-informed on the issues, so I knew what the next steps were. Bob is super-responsive and my new 'go to' guy without a doubt - plus I will be sure to send all my friends and associates his way. Not only is he beyond awesome in quickly resolving problems, but he's personable, professional and his prices are more than reasonable. I am extremely happy and grateful I finally found a computer professional I can trust implicitly. Thanks, Bob!