FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Generally our home visits come out to less than $50 and most things are taken care of within 30 mins. Classes are $40 a class, but we do offer discounts for multiple classes bought
- What is your typical process for working with a new customer?
I usually ask them if they have any questions prior to working a computer. I usually ask a few questions to get to know the customer and make sure they understand what I'm doing and I'm there to help not to make a quick buck.
- What education and/or training do you have that relates to your work?
A+ Certification Multiple years working at Big Box electronic stores as a Technician