For a house I just purchased but yet to move in, I had a leak at the main water line. A constant drip. On my first experience ever with Thumbtack, Robert replied quickly, we schedule an appointment and he was right on time and had some great insights not only for the leak but for future projects since we were doing renovations. Professional, to the point, courteous to my wife and I, we couldn't have asked for a better first-time experience with Thumbtack and its service providers from this big guy with a big heart and an even bigger knowledge of plumbing. (Seriously, we are not old friends - but he makes you feel that way after 10 minutes of conversation!) Robert took care of the leak 2 days later after giving us a very affordable estimate. I wish I could leave a before and after photo - he also cleaned out some unnecessary pipes from a previous water softener and updated the shut-off valve. Sparkling job! Will definitely be our go-to plumber for all upcoming projects.