FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies based on the menu selections, guest count, and catering service requested. Custom catering packages are available to fit your event and budget. Delivery, setup, and additional service fees may apply depending on the event location and requirements. Discounts may be available for qualifying orders and large events. A personalized quote will be provided before booking.
- What is your typical process for working with a new customer?
Our process begins with understanding your event, catering needs, and budget. We discuss your menu preferences, guest count, event date, and any special requests. Based on your needs, we provide a customized menu and pricing proposal for your review. Once you approve the proposal, we confirm your order details, finalize the arrangements, and coordinate delivery or pickup. Our goal is to make the entire process simple, convenient, and enjoyable while delivering delicious food and exceptional service for your event.
- What education and/or training do you have that relates to your work?
Our team has completed food safety training to ensure that all food is handled, prepared, and served in accordance with proper food safety practices. We also provide certified nutritional menus that meet applicable nutritional guidelines and support the dietary needs of our customers. Our training and experience help us maintain high standards of food quality, safety, and customer satisfaction.