FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects our PROFESSIONALISM and LEVEL of EXPERIENCE. We built our REPUTATION on QUALITY WORKMANSHIP utilizing techniques that we've learned over 30 years. At InstallGENIE, along with our pricing, we offer the same 100% SATISFACTION GUARANTEE and LIFETIME WARRANTY for all of our work, even if we did your job years ago.
- What is your typical process for working with a new customer?
1. QUOTING a CLIENT job on THUMBTACK or REFERRAL via TEXT or CALL. 2. Once the job/project is accepted, we confirm the job address, date & time. 3. On the day of the job/project, InstallGENIE will show up on time and ready to work. 4. The job/project will be completed with our signature EXCELLENCE and QUALITY WORKMANSHIP. 5. Our Client smiles knowing they have a professional, completed install with our LIFETIME INSTALLATION WARRANTY in hand and we earn our 5-STAR customer review.
- What education and/or training do you have that relates to your work?
Our over 30 years of Handyman service experience includes former careers in Industrial and Technicals services and Home Installation services. For the last 4 years we have honed our gifts, abilities and trade skills through our work at InstallGENIE. We approach each install/job/project with the complete confidence to complete it to the full satisfaction of our client which only 30+ years of experience can bring.