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Hired 258 times
18 years in business
(Eastern Time Zone)
12:00 a.m. to midnight
Cash, Credit card, Paypal
Top Pro status
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Jan - Jul
Jul - Dec
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15 photos and 5 videos
This is a 5 STARS review. I requested 2 investigative agencies for an information gathering job just to see if there was a difference. There is a difference. CSI Secure Solutions offer a great value for the price and prompt/speedy service. The information given to me by CSI Sec Solns did include additional findings not on another agency's report. I highly recommend CSI Secure Solutions and I would seek their services again.Aug 29, 2019VerifiedCSI Secure Solutions's reply
“Richard I am sorry that your experience was not up to par with other agencies but I assure you as a whole we are a solid industry with many great competitors to choose from .Having said that I am pleased that we exceeded your expectations and hope to work with you again!”
Great experience working with Chris, would do it again!Aug 28, 2019VerifiedCSI Secure Solutions's reply
Great experience for us as well David I hope our paths cross again!!
Chris worked with me when I didn't understand something. I would definitely use them again.Oct 25, 2019VerifiedCSI Secure Solutions's reply
"It was our pleasure to work with Jan and getting backgound on an individual that she was concerned about and went to great legnths to explain everything when she did not understand the information we sent".
Chris really helped me when I reached out to find a long lost sibling. I truly appreciate the quick response and the price was very reasonable. I would use CSI Secure Solutions again if needed.Oct 25, 2019Verified
My query was dealt with promptly online. Great and easy way to communicate. Better rate than a lot of other PIs too.Sep 30, 2019VerifiedCSI Secure Solutions's reply
"So glad our paths crossed Jan and we were able to help you professionally,expeditiously and economically feasible for you"
License Type: Private Investigative Agency (FL)
License Type: Security Agency (FL)
- What should the customer know about your pricing (e.g., discounts, fees)?Nothing complicated we price our work by how much time(hourly) the case or installation will take inlcuding equipment that we recommend or specify.
- What is your typical process for working with a new customer?Customer will call us/e-mail us through our website and make a request that we can either handle over the phone,in person at their place of residence/business or they can meet us in our offices.
- What education and/or training do you have that relates to your work?I go to ASIS every year which is the American Society for Industrial Security and ISC always staying abreast of the most up to date surveillance equipment and updated technologies but also to meet with my counterparts from around the world. I'm always talking and discussing techniques, security products and investigative solutions with my colleagues on a regular basis. I also belong to FALI(Florida Association of Licensed Investigators)and am attending their Annual Trade show in May in order to network with other investigators and keeping abreast of new Investigative techniques,experiences,changes in laws and being current in our industry.