FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Milicon Inc Roofing, we believe in fair, honest, and transparent pricing. Here’s what you can expect when you work with us: No Hidden Fees We provide detailed, upfront estimates so you know exactly what you're paying for—materials, labor, and any additional services. There are no surprise charges or hidden costs. Competitive Rates Our pricing is competitive with industry standards, and we offer exceptional value for the quality of work and materials we provide. We use top-tier products, including GAF roofing systems, ensuring long-term performance and durability. Discounts Available We proudly offer discounts for: Veterans and active-duty military Senior citizens First responders Multiple-property or large project contracts Financing Options We understand that a roofing project is a significant investment. That’s why we offer flexible financing options to qualified customers, making it easier to get the work you need without the stress of a large upfront payment. Free Inspections & Estimates We provide free, no-obligation roof inspections and estimates so you can make informed decisions without pressure.
- What is your typical process for working with a new customer?
Our Process for Working With New Customers At Milicon Inc Roofing, we believe that a smooth, transparent process leads to successful roofing projects and satisfied customers. Here's what you can expect when working with us: 1. Initial Contact & Consultation We begin by listening. Whether you call, email, or request a quote online, we’ll schedule a convenient time to discuss your roofing needs. During the consultation, we’ll gather details about your property, concerns, and goals. 2. Free Roof Inspection & Evaluation We’ll perform a comprehensive roof inspection—either in-person or via drone (if needed)—to assess the condition of your roof. For commercial properties, we also review any existing roofing specs or plans. 3. Detailed Estimate & Recommendations After the inspection, we’ll provide a clear, written estimate that outlines: Recommended materials and options (TPO, hot mop, shingle, metal, etc.) Scope of work Timeline Total cost (with no hidden fees) We’ll walk you through the estimate, answer all your questions, and adjust as needed. 4. Scheduling & Material Preparation Once the proposal is approved, we schedule your project at a convenient time. We order and stage all materials in advance to ensure the job starts and finishes on time. 5. Roof Installation or Repair Our licensed, experienced team performs the work with precision and professionalism. We follow manufacturer guidelines (GAF Certified standards) and industry best practices to ensure durability, safety, and code compliance. 6. Final Inspection & Cleanup We do a full walkthrough with you after the project is completed to ensure everything meets your expectations. Our crew performs a thorough cleanup, leaving your property as we found it—or better. 7. Warranty, Support & Ongoing Service We stand behind our work. You’ll receive any applicable manufacturer and workmanship warranties, and we remain available for questions, future maintenance, or additional services.
- What education and/or training do you have that relates to your work?
At Milicon INC, our expertise is backed by years of hands-on experience and industry-recognized training. Our team is skilled in a wide range of roofing systems, including TPO, modified bitumen, tile, shingle, and metal. We stay current with the latest manufacturer guidelines, Florida Building Code updates, and High-Velocity Hurricane Zone (HVHZ) requirements to ensure every project meets the highest standards of quality and safety. We’ve undergone specialized training in roof inspections, leak detection, flashing details, and proper installation techniques for both residential and commercial roofs. Milicon INC is also familiar with permit processes and code compliance across South Florida, giving our clients peace of mind that their projects are done right the first time.