FAQs
- What types of customers have you worked with?
Residential and Commercial.
Pro IT Care
Top Pro
$45/hour
Estimated price
Topic areas
Responds in about 1 hour
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Pro IT Care offers Professional IT Services you can trust and afford, from residential customers to small and medium-sized businesses. Pro IT Care covers the Lee County area from Bonita Beach to Cape Coral. We can be a trusted partner when it comes to managing all aspects of your IT requirements and also your network needs. We will minimize your business downtime due to malfunctioning technology, mitigating many of your organization’s technology problems.
Overview
Current Top Pro
Hired 2 times
Serves Fort Myers, FL
Background checked
1 employee
6 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Social media
Services offered
Topic areas
Understanding pc
Understanding mac
Spreadsheets
Word processing
Work location
I travel to my customers
I work remotely (phone or internet)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, punctuality, and work quality.
Exceptional 5.0
16 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Read reviews that mention:
Robert M.
Feb 23, 2026
From Google
Carl Z.
Feb 2, 2026
Hired on Thumbtack
Ricardo was outstanding. He arrived on time and stayed until the job was done. He is very professional and very knowledgeable. He had to troubleshoot my laptop, identify the problem and then fix it. A good job! I would highly recommend Ricardo for any laptop issue.
Details: PC • Laptop • System error or blue screen • My home, venue, etc.
Computer Repair
Mary A.
Jan 12, 2026
From Google
I cannot say enough good things about Ricardo Martell and his computer skills. He came to my home and fixed my whole system that I was totally locked out of. He was able to back-up all my data and then reinstall all my files. The Geek Squad couldnt help me, Dell couldnt help me but Ricardo got the job done. I am forever grateful to him.
Jose T.
Nov 30, 2025
From Google
Excellent customer services, respectfully on property, Ricardo is a person you can trust to come to your house and help you with all your computer needs, he is a tech savvy person, and the prices are affordable.
Carla C.
Nov 24, 2025
From Google
I highly recommend PRO IT Care! Ricardo did an outstanding job fixing my computer. He reset the system, installed a new antivirus, and made everything run smoothly again and he did it all very quickly. His service was professional, efficient, and the price was surprisingly affordable. Ricardo is knowledgeable, friendly, and trustworthy. I will definitely call him again for any tech issues. Excellent service!
Credentials
Background Check
Ricardo Martel