FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is designed to be transparent and competitive. We offer various discounts for seniors, veterans, and referrals. Additionally, we provide free estimates and detailed breakdowns of all costs involved. It's important for customers to understand that while our prices may not always be the lowest, they reflect the quality of materials, workmanship, and customer service we provide. There are no hidden fees, and we are happy to discuss any concerns or questions regarding pricing before starting any project.
- What is your typical process for working with a new customer?
As a roofing contractor, our typical process for working with a new customer involves several key steps to ensure a smooth and successful experience. First, we begin by scheduling an initial consultation to assess the customer's needs and provide a detailed estimate for the project. This allows us to understand their specific requirements and offer tailored solutions. Once the customer approves the estimate, we work with them to set a convenient start date for the project. Throughout the process, we maintain open communication to address any questions or concerns that may arise. During the actual roofing work, our team adheres to strict safety standards and strives to minimize disruptions to the customer's daily routine. We also ensure that the work site is kept clean and organized at all times. Upon completion of the project, we conduct a final inspection with the customer to review the work and address any final details or touch-ups as needed. Overall, our goal is to provide a professional, organized, and customer-focused experience from the initial consultation to the final inspection. We aim to build lasting relationships with our customers based on trust, quality workmanship, and attention to detail.
- What education and/or training do you have that relates to your work?
As a state-licensed roofing contractor in Florida, I have completed comprehensive and specialized training that aligns with the stringent criteria set by the state licensing board. This training encompasses in-depth education in various aspects of roofing, including advanced techniques, safety regulations, and compliance with Florida's specific building codes. Furthermore, I actively pursue ongoing professional development to stay abreast of the latest industry advancements, ensuring that my knowledge and skills remain at the forefront of the roofing profession to deliver exceptional service to my clients.