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Licensed
This pro has verified their business license with Thumbtack.
Drain problem
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About
At Benjamin Franklin Plumbing, we’ve been the go-to experts for top-notch plumbing services across the United States for over 2 decades! Our unwavering commitment to efficient, high-quality, and timely service ensures that your satisfaction is our top priority!
Overview
Current Top Pro
Serves Gainesville, FL
Background checked
License verified
10 employees
39 years in business
Business hours
Sun2:00 pm - 8:00 pmMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Credentials
License verified
Multi-state National Account - Ask Pro about exact licensing
License state: DC
Background checked
Passed by Jesse Martinez on May 28, 2024.
Services offered
Drain problem
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for value, responsiveness, and work quality.
Great 4.8
101 reviews
5
91%
4
3%
3
2%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Rachelle S.
Jul 16, 2026
•
From Google
Tim was our technician today and he actually called before he came and was even early. He fixed our plumbing problem in no time at all. Answered all questions and explained everything he was doing. Friendly add professional, he's definitely good at what he does.
Randy F.
Jul 15, 2026
•
From Google
Excellent communication starting with scheduling. The tact updates were most helpful and the window of arrival went from hours to minutes. Aaron was a gentleman and made me comfort able with his 17 yrs experience. Pricing was precise and explained in detail. Photos as well as a video show the free flow of water. That made a happy wife & saved my happy life
Sheryl H.
Jul 7, 2026
•
From Google
Everything was done well. Aaron did a fantastic job & was good in answering any ?'s I had. Definitely would have Benjamin Franklin do any other jobs I have. Thank You.
James Â.
Jun 26, 2026
•
From Google
Great business, awesome communication, great product, quick installation. Aaron did a great job explaining everything, was quick left no mess behind.
Kathleen B.
Jun 20, 2026
•
From Google
Aaron was an amazing very polite young man. I called with a drain problem and Aaron was at my house within an hour. I hope I never have to see Aaron again but I do wish Aaron well and I hope I see him maybe Shopping lol
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Straight forward pricing! What this means to our clients is that they can’t ever lose. It doesn’t matter how long the job takes; once we give you a price, that’s it.
What is your typical process for working with a new customer?
At Benjamin Franklin Plumbing, our goal is to provide top level service to each and every client to position ourselves as an elite service provider. Our core philosophy shown below reflects our strong belief in customer service.
-On Time
-You Can’t Lose
-100% Client Satisfaction – U-Win
What education and/or training do you have that relates to your work?
At Benjamin Franklin Plumbing, our team of plumbers is highly trained and skilled in various aspects of plumbing. Our technicians undergo rigorous training programs that cover a broad range of plumbing services, including installation, maintenance, and repair. They are also certified and licensed professionals who stay up-to-date with the latest industry standards, codes, and technologies. We emphasize continuous education through ongoing workshops and training to ensure our team is always equipped to handle the latest plumbing challenges and deliver top-notch service.
