FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have a very reasonable price which includes installation. On large projects we analyze pricing and can offer a discount.
- What is your typical process for working with a new customer?
We set up an appointment to meet, evaluate need and scope, considering options available, explaining the customers situations involved; at the same time we do field measurements, to estimate. Once an order is signed, it goes in to production, which is around 8 weeks. All orders are customized one by one; we set up an installation date once the product is ready, which includes window removal and installation of new product, (this is called retrofit).
- What education and/or training do you have that relates to your work?
I did remodeling for over a decade; Impact resistance, as product design is a field that we handle to fit your need.