FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I don't charge like others do because this is not my full time job. I do this as a side business since I am a school teacher so my pricing is targeting REAL families that can't always afford these extra luxuries. I also have a great payment structure. Half down on day 1 which also include gas...and the other half on the last day of work. If you'd like me to shop for you and get necessary organizing bins, it's a flat fee of $75. I can also use things already in the home if you are on a tight budget. I also work with virtual customers that need advice, help and planning but don't necessarily want someone in their home. If the quoted hours are not met and we finish early, they don't have to pay for those hours. If we need more hours, the customer can then choose to add hours or just finish the rest on their own.
- What is your typical process for working with a new customer?
I do a free walk through in person or on video. I send customer my contract explaining the pricing and such and then they can agree or not. Once we are working together, I explain that a big part of this process is their involvement. I don't know trash from treasure and the home-owner has to also be involved part of the time so they can take accountability for the clutter so they don't let it happen again. I am not the pro you call to do it all alone. I leave the customers homework so they can do some things to save money and not have to pay me for it. When I return for the next hours of work, I expect that to be done so we can move on quickly and stay on or under the hours they contracted me for.
- What education and/or training do you have that relates to your work?
This was a hobby turned into a business. I have just always been organized and loved bringing peace to people's lives. I am a school teacher so I have a lot of experience with temperaments, rapport building, patience and organization.