FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At The Foam Club, we believe in transparent and fair pricing. Our rates are based on the level of service you choose—whether it’s our Basic or Premium detailing package. We don’t charge hidden fees, and everything is clearly explained before we begin. We also offer occasional discounts for repeat customers, multiple vehicles, and referrals. If you're a first-time customer, ask us about any current promotions! Our goal is to deliver high-quality mobile detailing that fits your budget while keeping your vehicle looking its best.
- What is your typical process for working with a new customer?
At The Foam Club, we make the process simple and stress-free for new customers. Initial Contact – You can call, text, or book online. We'll ask a few quick questions about your vehicle, location, and the type of service you're looking for (Basic or Premium detailing, add-ons, etc.). Scheduling – We find a date and time that works best for you. Since we’re fully mobile, we come to your home or workplace—wherever is most convenient. Service Day – Our team arrives on time, walks you through the process, and confirms the service before starting. Detailing – We take care of your car with high-quality products and attention to detail. Final Walkthrough – After the job, we show you the results and make sure you're 100% satisfied. Payment is handled easily on the spot (cash, card, or digital payments). Our goal is to give every new customer a smooth, reliable experience that earns your trust for the long term.
- What education and/or training do you have that relates to your work?
At The Foam Club, our team has hands-on training and real-world experience in professional car detailing. We've invested time in learning the best techniques for paint-safe washing, stain removal, interior deep cleaning, and more. We've also studied product chemistry to ensure we use the right cleaners, conditioners, and protectants for every surface—leather, fabric, plastic, and paint. In addition, we stay up to date with the latest tools, methods, and technologies in the detailing industry, including paint correction, ceramic coatings, and upholstery cleaning. Our training combines real results with a passion for making vehicles look their absolute best.