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Introduction: ACS on Call has been providing high quality IT services to the Jacksonville, FL area for more than 12 years. Our customer's satisfaction is our priority. Whether at home or business we can help! We Do It All! Getting to meet new people ever day.

Hired 7 times

2 employees

15 years in business

Photos and Videos

6 photos and 2 videos

Computer issue

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Computer type



Customers rated this pro highly for responsiveness.

Good 4.3

7 reviews


John M.

Computer Repair

Oct 12, 2018
Michael B.

I had the blue screen of death on my Windows XP PC and called ACS on the recommendation of a friend. Over the phone we discussed the issue including upgrading finally to Windows 7 Pro. The IT Support Engineer brought all the parts, including the Windows 7 install. He quickly resolved the hardware issue, upgraded my PC to Win 7 Pro, and at my request, installed Office 2010 Pro. He backed everything up and restored all my data on the new build. It all works perfectly. my other project, I wanted a music server to copy all my 1000+ CDs into Window Media Center. He met me at Comp USA and we picked all the parts, motherboard, processor, power supply, Windows 7 install disc, everything to create the perfect music server. Three days later, and I have a powerful PC with 3 terabytes disc storage in a RAID 1 configuration, integrated into my home theater system. I am extremely pleased with their quality of service and computer expertise. I recommend them highly for all your computer processing needs.
Oct 29, 2013
Van P.

Thomas re-stored my WINDOWS 7 and saved my files! As a 'voice actor', I had many 'files' I use to create commercials, narrations and character voices. Thomas and ACS had the confidence and ability to not only 'save' me but re-installed my WINDOWS 7 and I didn't miss a beat! THANK YOU Thomas for being not only dependable but honest and VERY fair. I don't know what I would have done without ACS, God Bless you!! ~Van Page JacksonvilleFloridaDJ.com
Oct 18, 2011
Denys Z.

Computer Repair

too expensive
ACS's reply
This is a fake review. This person never intended on hiring anyone. He literally hit hire then left a bad review before we could even communicate. Why hit hire if the price is not to your liking in the first place? Thumbtack should really disallow this kind of behavior.
Nov 9, 2018
Tim C.

Computer Repair

Thomas was great with communication and worked until late at night providing a tune up and installing soft wares to assist with the speed of the computer. Even helped with selecting a new computer for the future. Great service and definitely will call again in the future.
Oct 15, 2013


  • What should the customer know about your pricing (e.g., discounts, fees)?

    Every job is different. Please call for a custom quote.

  • How did you get started doing this type of work?

    Started at 10 years old taking computers apart.

  • What types of customers have you worked with?

    Most customers that call are needing virus removals. We generally can help a customer same day and resolve their issue on the spot. We are a full service computer repair company and can perform any computer repair related tasks.

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