FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The app just sends you an estimate. Our price is calculated based on how many sqft, number of rooms in the house, number of floors, etc.
- What is your typical process for working with a new customer?
The appointment will only be confirmed after the client sends us the deposit amount and receives our contract with all the cleaning information along with our work police.
- What education and/or training do you have that relates to your work?
Our teams go through a training period before they start cleaning house. They are instructed to always be polite and respectful. All of them are checked and are properly identified with our company uniform. Our management is made up of lawyers, administrators and professionals trained in public management. Our team enjoys people fluent in English, Portuguese, Spanish and European Portuguese. Our team is made up of American, Latino, Spanish and Portuguese people.