He was a great communicator via email. We were all impressed by his quick responses. He was very flexible and willing to do whatever it takes to work the best for us such as suggesting great ideas about locations. We ended up starting the photo shoot later than expected. Fortunately it worked out ok.
He was nice and generous to make us all happy. We did wish we had more family photos rather than individual photos. Being that, we were all new at having a photographer for our family photo outside of a studio, we realized that for all photographers, you need to have a list of what you would want done for the photo shoot. As it turns out, we were able to get good family photos.