Twans lawns

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About

Our focus is quality and precision ,making a visual wonder last forever. Proud to please North East Florida.

Overview

Hired 1 time

Background checked

2 employees

5 years in business

Business hours

This pro hasn't listed their business hours.

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This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, Square cash app, Stripe, and Venmo.

Services offered

Work required

New turf installation

Turf replacement

Turf repair

Other

Property type

Residential

Commercial

Turf area

Extra small (less than 500 sq ft)

Small (500-1,000 sq ft)

Medium (1,000-5,000 sq ft)

Large (5,000-10,000 sq ft)

Projects and media

Reviews

2.0

1 review

5

0%

4

0%

3

0%

2

100%

1

0%

Grace W.

Jun 3, 2024

•

Hired on Thumbtack

Epic fail and bait and switch. The beginning seemed great. There was responsiveness and follow up. Once the job was paid for and defects were discovered and shared, service level was the complete opposite. Missed appointments, running late with no prior notice or updates, excuses and lack of corrective action. His crew also broke my cable line when doing the work resulting in lack of cable/Internet until the service provider came to fix -then there was denial that it was his team although no one else had been on the property during the installation of plants. Workers gloves were left laying in the grass, pavers I had were moved out of the way but not put neatly aside, the chocolate mulch installed was poorly done -basically a bag drop with no barrier promoting a proliferation of weeds and grass through the mulch, some plants started dying already and one was lopsided. Finally the communication devolved into the merchant blasting Thumbtack for fees he has to pay to communicate (how is that my problem?) and also cursing on site during the only post-installation appointment telling me -a professional client- that my lawn was an 'effing mess'. Had to fire and accept sunk cost as money paid was not for installation but also for follow up and plant warranty. Oh -I was also told by the merchant that they did a lot for me for free when I actually didn't ask for any favors and signed DocuSigned invoices with line items clearly outlined. I had other persons who do landscaping look at the job and separately agree that I was misled and that the job was poorly done. Skip.

Details: Larger projects like planting trees or installing sprinkler • Lay grass or sod • Plant trees or shrubs • Side yard • No, one-time project • Home

Outdoor Landscaping and Design

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Background Check

Lamont Beaufort

Twans lawns

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