Bellhops Moving (Jacksonville, FL)
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Bellhops moves TRIBETYLER
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17 photos and 1 video
Furniture assembly and disassembly
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Local Moving (under 50 miles)
The movers were very friendly and courteous. They handled my furniture with care and respect. They arrived on time and were able to get everything moved in a third of the estimated time.Jun 7, 2019VerifiedBellhops Moving (Jacksonville, FL)'s reply
Thanks for the review Rachel!
Local Moving (under 50 miles)
The gentlemen that came out for very nice and professional, however they didn’t seem very experienced. It took way longer than it should, and I am so glad that I didn’t have a full three bedroom house to move. There were only two guys and they struggled carrying the furniture.Feb 16, 2020VerifiedBellhops Moving (Jacksonville, FL)'s reply
Robin, thank you for your review! We are very sorry to hear that your move wasn't the 5-star experience that we hope for. If you'd like to discuss your move a bit further, please contact our customer care team at email@example.com or 888-836-3939 extension 2.
We were not sure if all of our furniture would fit into the moving truck but the guys were able to figure out a way it would all fit. They also finished moving the stuff quicker then we imagined. Very polite and professional.Sep 20, 2017Review from Google
I used bell hops for the first time and it was FANTASTIC. I had three young gentleman promptly arrive for what I thought would be a 2 hour move, however they did everything in only 1.5 hours, and my apartment was on the third floor with no elevator. Their work ethic and attitude, as well as effort was incredible, especially given the fact that it was a 12 pm move and about 95 degrees out, and I had several large items. Nothing was damaged, and everything went smoothly. Couldn't have asked for a better deal, no reason paying professionals exorbitant prices when these guys are just as good and hard working!!! Definitely recommend. Their CS is great to, as they allowed me to change from 2 to 3 movers no problem. they also send you pictures of who your bellhops will be, which is coolAug 8, 2017Review from GoogleBellhops Moving (Jacksonville, FL)'s reply
Hi Jared, we really appreciate your feedback, and are so glad we could help with your move.
My movers were very punctual and got everything done in under an hour. Will definitely be using Bellhops again for my next move!Jul 15, 2017Review from GoogleBellhops Moving (Jacksonville, FL)'s reply
Hi Allie, we really appreciate your feedback, and are so glad we could help with your move.
Bellhops Moving (Jacksonville, FL) verified
- What should the customer know about your pricing (e.g., discounts, fees)?Straightforward pricing: You only pay for the time your move requires, with no surprises (Moves with trucks have a one-time base fee plus the hourly rate). For moves with trucks there is a 2 hour minimum. For labor-only moving help there is a 1 hour minimum.
- What is your typical process for working with a new customer?1) Build your moving plan and schedule online or over the phone in minutes: Tell us what you need, and we'll tailor your moving services and match you with the most-qualified movers. Book for free and pay nothing until your move is complete. 2) Meet your movers: On the night before your move, you'll receive an e-mail that includes a photograph of each mover so that you’re greeted by familiar faces on moving day. 3) Relax while Bellhops carries out the job: Your lead mover will get in touch on the day of your move to let you know your team is on its way. Once your movers arrive, they’ll conduct a brief walk-through, take note of any special instructions you have, and then get moving.
- What education and/or training do you have that relates to your work?Bellhops know how to read a room. Sure, strength is important. But it takes more than just strength to be a great mover. It takes experience and a great attitude. Prior to joining our platform, every bellhop undergoes a background check and a thorough interview process to ensure they: 1) Approach life with optimism and enthusiasm. 2) Show deep care for others by putting them first. 3) Work well with the team. 4) Constantly identify opportunities to improve and serve. 5) Get things done the right way even when it’s the hard way. 6) Complete the task at hand, at the highest level.