New Chapters Moving Company is a family-owned, white-glove moving company serving Jacksonville and surrounding areas. We’ve maintained a 4.9-star rating for over 5 years by consistently delivering professional, high-quality service with genuine care.
We are fully licensed, registered, and insured, and we invest in trained in-house crews, professional-grade equipment, and proper protection.
Lower-priced movers often cut corners or lack accountability, and those risks are usually felt later. We don’t compete on being the cheapest; we compete on doing the job correctly the first time.
What truly sets us apart is how we care. We treat every home and every belonging as if it were our own family’s. That’s why we’re trusted by homeowners, realtors, and local partners who value both excellence and peace of mind.
Overview
Hired 44 times
Background checked
8 employees
5 years in business
Business hours
Sun11:00 am - 5:00 pmMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Credit card, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
Services offered
Move type
Full service: labor + truck
Extra services
Packing
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
128 reviews
5
98%
4
2%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Suresh P.
Dec 17, 2025
•
From Google
Very highly impressed with their efficiently way moving our household articles by Mr Mr. Giorgio and Mr David! They were friendly and professional. They considered applying our requests and ensured safe handling.They moved all furniture and boxes across floors carefully and effectively.I highly highly recommend their remarkable services for safe
New Chapters Moving Co., LLC's reply
Hi Suresh, thank you so much for the positive review on our moving services. It is our pleasure doing business with you. We wish you all the best in the new year!
Yardley D.
Dec 7, 2025
•
From Google
I think the 2 movers I had were named David and Brandon. They didn't waste time at all and were very careful with all of my furniture. They moved me from by the airport to Argyle Forest in less than 3 hrs in the rain. I let them in, drove to the dumpster and back, and everything was already broken down and wrapped up! I wouldn't use any other moving company after using New Chapters Moving Co.
New Chapters Moving Co., LLC's reply
Thank you Yardley! It’s our pleasure to move you. Thank you for the positive feedback on our moving services. We wish you all the best in your new home!
Cornelius H.
Nov 17, 2025
•
From Google
Exceptional from start to finish.Glenn was my first point of contact over the phone, and he handled everything like a true professional clear, patient, and on top of every detail. Brandon and David showed up early, made me comfortable, and went straight to work. They packed and unpacked everything with real care, even items I didnt think twice about, as if they were worth a million dollars.No wasted time, no stress. They walked me through each step, asked the right questions, and before I knew it, I was fully packed and unpacked in my new place.Id trust this team with any move and recommend them to anyone.
New Chapters Moving Co., LLC's reply
Cornelius, thank you so much for taking the time to share this! Reading reviews like yours reminds us why we do what we do. Glenn, Brandon, and David will be thrilled to hear they made your move such a smooth experience. We train our team to treat every item with care and every customer like family, so it means the world to know that came through for you. We're so glad we could make your move stress-free, and we'd be honored to help you (or anyone you know) with moving services again in the future.
Welcome to your new place! 🥂
Shannon R.
Nov 23, 2025
•
From Google
Amazing company, everyone was so friendly, they got everything moved in a timely manner and were so sweet. I definitely recommend them for all your moving needs!
New Chapters Moving Co., LLC's reply
Thank you Shannon! We really appreciate your kind words. we wish you all the best in your new home, and happy holidays :)
Coco C.
Dec 14, 2025
•
From Google
On time, professional, and gets the job done. They arrived in the time frame, handled everything with care and made it an easy move. Thank you for making the move an easy process. Will be using them again for future moves.
New Chapters Moving Co., LLC's reply
Thank you, Courtney! Your positive review means a lot to us. We are so glad we could help you transition into your new chapter. Wishing you all the best for 2026! Call if you need moving services again!
Credentials
Background Check
Giorgi Baratashvili
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the level of service, protection, and accountability we provide. Professional moving requires trained crews, proper materials, reliable equipment, and sufficient time to do the job correctly.
Extremely low pricing often means corners are being cut, whether through inexperienced labor, inadequate protection, or lack of proper licensing and insurance. We encourage customers to always ask what’s included in a quote and confirm that a mover is fully licensed and insured. The cost of doing it cheaply is often paid later.
What is your typical process for working with a new customer?
We start by understanding the full scope of the move (timeline, access, special items, and priorities) so expectations are clear from the beginning. From there, we provide a transparent estimate and walk the customer through what to expect on moving day.
Our team stays in communication throughout the process, ensuring the move is organized, efficient, and handled with care from start to finish.
What education and/or training do you have that relates to your work?
Our team brings over 9 years of hands-on professional moving experience, gained across multiple states and high-performing moving operations. This background has shaped our standards for efficiency, safety, and customer service.
All crew members are trained in proper lifting techniques, furniture protection, home protection, and safe loading practices. We believe experience, ongoing training, and accountability are essential to delivering consistent, high-quality moves.
