FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent, All-Inclusive Pricing—No Hidden Fees At 904 Movers, we believe in honest, upfront pricing with no unexpected charges. Our goal is to give you peace of mind when planning your move. Our Pricing Models: Hourly Rate – Includes a 2-hour minimum labor fee plus a driving charge based on location. After the first 2 hours, time is pro-rated in 15-minute increments to ensure fair pricing. Flat-Rate Binding Estimates – A fixed-price option that accounts for unforeseen circumstances. While typically higher than hourly rates, this model offers predictability and budget certainty. No matter which option you choose, we prioritize transparency so you know exactly what to expect.
- What is your typical process for working with a new customer?
Every relocation is unique we start with an Initial phone consultation and understanding the customers needs followed by either a phone estimate for moves charged based on hourly rates. We also do virtual estimates via video calls or traditional in person estimates. Our priority is to inform and empower or customers so they are confident in their decisions and budget when they are working with us. Personalized Moving Estimates for a Stress-Free Experience Every relocation is unique, which is why we begin with an initial phone consultation to understand your specific needs. Depending on your move type, we offer: Phone Estimates – Ideal for moves charged at an hourly rate, providing a quick and convenient quote. Virtual Estimates – Conducted via video call for added flexibility and accuracy. In-Person Estimates – A detailed, on-site evaluation for complex or large moves. Our priority is to inform and empower our customers so they feel confident in their moving decisions and budget when working with us.
- What types of customers have you worked with?
Trusted by Professionals Across Industries We have successfully handled relocations for a diverse range of clients, including: The U.S. Navy Celebrities & High-Profile Individuals Law Firms & Corporate Offices Interior Design Companies Furniture Retailers Retirement Communities Property Management Companies (including disaster and emergency relocations) Our expertise in managing complex moves with precision, care, and discretion makes us the trusted choice for both residential and commercial relocations.