FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At our company, we strive to ensure that our pricing is both competitive and transparent. We offer rates that are comparable to industry standards, but we don't stop there. Our commitment extends to making our products and services accessible to all customers, which is why we provide various discounts and financing options. We understand that navigating through pricing can be daunting, so we're dedicated to working closely with each customer to find the best payment method that suits their needs. Our goal is to simplify the process, ensuring that every customer feels confident and satisfied with their investment.
- What is your typical process for working with a new customer?
When partnering with a new customer, our process is designed for efficiency, clarity, and utmost satisfaction. From the moment you reach out, we maintain clear and concise communication channels, ensuring that you're always informed and involved in every step of your home project. Transparency is key, and we make it our mission to keep you updated on progress, timelines, and any pertinent details. Your peace of mind is our priority, and we're committed to delivering a seamless experience from start to finish.
- What education and/or training do you have that relates to your work?
In our pursuit of excellence, we've invested in extensive education and training to ensure unparalleled expertise in our craft. Our team members have undergone rigorous roofer contractor courses, equipped with the latest industry knowledge and techniques. Safety is paramount, which is why we've completed comprehensive OSHA training to guarantee a secure work environment for both our team and your property. Our commitment to excellence is further underscored by our annual renewal of the CILV license, demonstrating compliance and dedication to quality standards. Additionally, our GAF certification serves as a testament to our proficiency in delivering top-tier roofing solutions. With over 20 years of hands-on experience in both commercial and residential roofing projects, our expertise is unmatched, offering you peace of mind and assurance of exceptional results.