- What should the customer know about your pricing (e.g., discounts, fees)?
we always work we customer on price depend on the type of work , the service we are offering and the customer's budget .we try to balance so both sides will be happy and satisfy on the final price.
- What is your typical process for working with a new customer?
We survey the work place or propeety and listen carefully to the clients .try to understand clearly their needs, expectations and make some suggestions if needed..Be on the same page .set up a specific date and time for the project to be started and completed . Be there on.time and make the job is done well clean and satisfactory for the customer to happy and for us to be proud .
- What education and/or training do you have that relates to your work?
I have an associate degree in Computer Network Operation and I a Florida Certified Home Security Installer.. I have been working in the system over 15 years .I do Cabling and wireless internet system boost. fiber optic Certified from SCTE.cable system certified Tech