Cliff has the perfect demeanor for being a dog training specialist....both calm and assertive (with pets and their owners haha). When we first met Cliff in 2009 we had a newly adopted 8 week old puppy with a lot of negative puppy behaviors. So many skittish, destructive and biting behaviors though that we were advised by two other trainers and a couple of family members to "give her back" to the pound and that she would be a potentially dangerous family dog to keep around and "unpredictable" around young children. Cliff provided puppy training to us over the course of several months and helped shape Maya into a more mellow young dog that year. After we had our son, Cliff returned to help make sure the transition went smoothly, that our dog Maya would know her place and be safe around the new baby, including practicing walking Maya next to the stroller and wagon and anything that could potentially make Maya react negatively. Cliff was fantastic and Maya has been an awesome family dog these past 7 years. Great on long car trips, mellow and tolerant of kid grabs on ears and tails, never growls or snaps when our 6 year old son or other small children would jump around her or touch her treats or food. We are so grateful that Cliff saved her from the pound round 1. Then after moving away to the D.C. area, and visiting our parents back in South Florida, Maya had a negative experience at a dog boarding facility in Palm Beach Gardens. She had been attacked (unprovoked at her last stay at a Dog boarding facility in Virginia requiring stitches, etc.) and we didn't realize that she had probably also been traumatized by this event and her next experience at a dog daycare might not be as enjoyable for her. She got into an altercation with another dog and one of the daycare handlers and was kicked out of the facility never allowed to return. I was told by the trainer there that it is "sad when a good dog goes bad". I was devastated!! Cliff came to the rescue again. He offered to immediately pick her up from me and board her for a few days while I visited with my parents and to train her while boarding and see if he could correct some of those nervous and potentially aggressive behaviors. He helped her work through some of those issues and took her into the community interacting with other people and dogs and she returned to us quite happy and like herself again. We are so grateful to have found Cliff 7 1/2 years ago and because of him we have the best, most gentle family dog we could imagine. SO glad he saw the potential in Maya and helped us through those negative behaviors!!