FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the size of the property and the amount of lighting and décor requested. We offer different packages and can work with different budgets. New customers can currently receive 20% off when they book by October 15. Your quote clearly explains what is included before you book.
- What is your typical process for working with a new customer?
We start by asking the customer to send us their address or a clear photo of the property. We discuss their ideas and budget, create a custom lighting design, provide a quote, and schedule the installation. We supply the lights and materials, maintain the display during the season, and return after the holidays for removal.
- What education and/or training do you have that relates to your work?
Our experience comes from hands-on training and professional holiday lighting installations. We focus on proper installation techniques, electrical safety, equipment use, custom design, and protecting the customer’s home and landscaping during installation and removal.