FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fully transparent and based on the size, type, and specifications of each window or door project. We provide free on-site estimates and detailed written quotes before starting any job. There are no hidden fees—labor, permits, and materials are clearly itemized. We also offer seasonal discounts and financing options to help homeowners upgrade to impact-resistant windows and doors within their budget.
- What is your typical process for working with a new customer?
Our process starts with a free on-site or virtual consultation to understand your needs and evaluate your property. We then provide a detailed estimate outlining materials, permitting, and installation timelines. Once approved, our team handles all permits, orders your custom impact windows or doors, and schedules installation at your convenience. After installation, we perform a full inspection and walk-through to ensure everything meets Florida Building Code standards and your complete satisfaction.
- What education and/or training do you have that relates to your work?
Our team is fully licensed and insured in the state of Florida, with years of hands-on experience in impact window and door installation. We are trained in current Florida Building Code requirements, hurricane protection standards, and energy-efficient construction practices. Our installers complete ongoing manufacturer certification programs to ensure every product is installed according to industry best practices and warranty specifications.