- What should the customer know about your pricing (e.g., discounts, fees)?
I don't see the need for complications with pricing. I accept cash or check the day of the session -- no need for anything in advance. I do expect 24 hours' notice unless there is a sudden illness. Nearly all my students are remote; I use a one-on-one interface just for tutors on another professional site from which I get work, too.
- What is your typical process for working with a new customer?
First, I ask questions to know exactly what the needs are. Then I explain my curriculum for the subject I'm asked to tutor. Then I ask them for questions that arise. Communication makes everything run more smoothly. Then we set up session times based on availability.
- What education and/or training do you have that relates to your work?
I graduated from both high school and college with a 4.0 GPA. I was the valedictorian with awards in math, English, science, French, and music, as well as an officer in our National Honor Society and a National Merit Scholar. I graduated summa cum laude from my university with highest honors in my major. I'm a member of MENSA. During my nearly 30-year tenure in computers, I became a Certified Trainer and authored and delivered stand-up training for 8 years. I've tutored for four companies as a contractor but much prefer my private business, which I started mid-2013, after substitute teaching for two years and tutoring for two years for a Wilmington company. Following much research and experience, I now give seminars on SAT tutoring for a tutoring agency. And I love to teach!