FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our goal is complete transparency in our pricing. We provide detailed quotes with no hidden costs. You'll receive an itemized proposal showing the breakdown of materials, labor, and any necessary permits or fees. We openly discuss all factors influencing the final price. While we always aim for competitive rates, discounts may apply to larger-scale projects or for returning clients, which we'll clearly specify in your proposal if applicable.
- What is your typical process for working with a new customer?
Our process is designed to be straightforward and collaborative, ensuring your vision is realized with efficiency and clarity:Initial Contact & Discovery, On-Site Consultation & Detailed Assessment, Comprehensive Proposal & Design Review,Agreement & Planning, Project Execution & Communication, Final Walkthrough & Handover and a final Post-Completion Support.
- What education and/or training do you have that relates to your work?
Our team combines strong academic backgrounds in Construction Management, Engineering, and Architecture with extensive practical experience. We specialize in remodeling and home improvements, and all our General Contractor licenses are active and maintained through ongoing state-required education. We continuously train on the latest construction techniques, sustainable practices, and manufacturer-specific installations to ensure top-quality work.