FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Kings Glass & Services prices vary by job type, size and degree of complexity. The company offers a variety of discounts and special rates, such as: Volume Discounts: Kings Glass & Services offers discounts to clients who contract multiple jobs or have a significant volume of work. Referral Discounts: Kings Glass & Services offers discounts to clients who refer other clients. Special Rates for Homeowners: Kings Glass & Services offers special rates for homeowners doing glass repair or replacement projects. The company also offers a customer satisfaction guarantee, which covers installation and labor for a set period of time. In general, Kings Glass & Services' prices are competitive with other South Florida glass companies. The company offers a variety of pricing options to meet the needs of all customers. Here are some tips for getting the best price on a Kings Glass & Services job: Get quotes from multiple companies before making a decision. Ask about the discounts and special rates that the company offers. Be clear about your needs and expectations. Kings Glass & Services is committed to providing its clients with high quality service at a competitive price. The company offers a variety of pricing options to meet the needs of all customers.
- What is your typical process for working with a new customer?
The typical process for Kings Glass & Services to work with a new client is as follows: Initial contact: The client contacts Kings Glass & Services to request a quote or to learn more about the company's services. Job evaluation: A representative from Kings Glass & Services visits the job site to evaluate the work to be done. The representative takes measurements and photographs, and discusses the client's requirements with the client. Quote: Kings Glass & Services provides a quote to the client. The quote includes the cost of the work, the estimated completion time, and any other relevant details. Quote approval: The client approves the quote. Work start: Kings Glass & Services begins the work in accordance with the terms of the quote. Work delivery: Kings Glass & Services delivers the completed work to the client. Guarantee: Kings Glass & Services offers a customer satisfaction guarantee for the completed work. The process may vary depending on the type of work being done. For example, for more complex jobs, Kings Glass & Services may undertake a more detailed design process. However, in general, the process described above is typical of the way Kings Glass & Services works with its clients. Here are some additional details about each stage of the process: Initial contact: The client can contact Kings Glass & Services by phone, email, or through the company's website. The client should provide their name, address, and phone number. They should also provide a brief description of the work to be done. Job evaluation: The Kings Glass & Services representative brings a variety of tools and materials to evaluate the work to be done. The representative may also take measurements and photographs to help prepare an accurate quote. Quote: Kings Glass & Services' quote includes the cost of materials, labor, and any other expenses related to the work. The quote also includes the estimated completion time for the work. Quote approval: The client must approve the quote before Kings Glass & Services begins the work. If the client is not in agreement with the cost or estimated completion time, they can discuss changes with Kings Glass & Services. Work start: Kings Glass & Services begins the work in accordance with the terms of the quote. The company has a team of experienced professionals who can perform a wide range of glasswork. Work delivery: Kings Glass & Services delivers the completed work to the client. The client must inspect the work to ensure that it meets their expectations. Guarantee: Kings Glass & Services offers a customer satisfaction guarantee for the completed work. The guarantee covers the installation and work for a specified period of time. Kings Glass & Services is committed to providing high-quality service to its customers. The company follows a proven process to ensure that customers are satisfied with its work.
- What education and/or training do you have that relates to your work?
Kings Glass & Services offers a wide range of glass services, from glass repair and replacement to glass installation and glass renovation. The company has a team of experienced professionals who are trained in a variety of glass working techniques. Kings Glass & Services employees have a wide range of educational and training backgrounds. The company also offers ongoing training to its employees to keep up with the latest glass working techniques. Kings Glass & Services is a member of several professional glass industry organizations such as the American Glass Association which offers training courses and seminars for glass industry professionals. Kings Glass & Services is committed to providing its clients with a high quality service. The company strives to hire and train the best professionals in the glass industry, we also have more than 10 years of experience in the industry. Kings Glass & Services is proud of its team of experienced and trained professionals. The company strives to provide its customers with high quality service and premium glass work.