- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based off of standard zip code costs for said services. Remediation services can be paid for by homeowners insurance policies.
- What is your typical process for working with a new customer?
Free home inspection/leak detection, policy review (to see if insurance covers cost), dry out equipment set up, equipment monitoring, equipment take down.
- What education and/or training do you have that relates to your work?
IIRC Water Damage Restoration Certification