FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the home, number of bedrooms and bathrooms, type of cleaning, and any additional services requested. We provide clear pricing before your appointment so there are no surprises. Recurring clients can save with ongoing service: 15% off weekly cleanings, 10% off biweekly cleanings, and 5% off monthly cleanings. Larger homes, deep cleans, move-in/move-out cleans, and specialty requests may require a customized quote.
- What is your typical process for working with a new customer?
We start by learning about your home and exactly what you’re looking for, including the size of the space, cleaning type, priorities, and any add-on services. Once we have the details, we confirm your quote and schedule your cleaning. Hestia coordinates the service from booking through completion, and we follow up afterward to make sure everything met your expectations
- What education and/or training do you have that relates to your work?
Hestia works with experienced cleaning professionals who are selected based on their cleaning experience, reliability, professionalism, and ability to meet our service standards. We prioritize attention to detail, proper cleaning practices, clear communication, and consistent service for every home.