FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, with no hidden fees. We offer various packages tailored to different needs, and our rates are based on the size and condition of the space. New customers can enjoy a 10% discount with the coupon code 10%OFF_THUMBTACK. We provide detailed quotes before starting any work to ensure clarity and avoid surprises.
- What is your typical process for working with a new customer?
When working with a new customer, we start with a consultation to understand your cleaning needs and preferences. We then provide a detailed quote and schedule a convenient time for service. Our team arrives on time, equipped with eco-friendly products, and performs the cleaning as discussed. After completion, we follow up to ensure satisfaction and address any feedback.
- What education and/or training do you have that relates to your work?
Our team members undergo thorough training in cleaning techniques, safety protocols, and the use of eco-friendly products. We also stay updated on industry best practices through ongoing education and professional development to ensure we deliver top-quality service.