FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At The Housekeeper & Co., we believe in transparent pricing. Our rates are competitive, and we offer discounts on recurring services with our monthly or quarterly subscriptions. You can also receive up to 20-15% discount on weekly or bi-weekly cleanings with our convenient monthly subscription. There are no hidden fees, and our pricing includes all standard cleaning services. For a hassle-free experience, you can book online and receive an instant quote tailored to your specific needs. We take pride in providing exceptional value and quality in every cleaning service we offer. 🏠✨
- What is your typical process for working with a new customer?
At The Housekeeper & Co., our process for working with a new customer begins with understanding your unique cleaning needs. Once you reach out to us, either through our website or other contact channels such as Thumbtack, we'll promptly respond to gather essential details about your home and preferences. Next, we'll provide you with an instant quote through our website's booking site, customized to your specific requirements. If you have any questions or special requests, we'll happily address them and ensure you're comfortable with the quote and services offered. Upon confirmation, we'll schedule a convenient time for your first cleaning appointment. Our friendly and highly-trained team will arrive promptly at your location, equipped with top-of-the-line cleaning supplies. Throughout the process, we strive to deliver exceptional customer service and a spotless cleaning experience, tailored to your satisfaction. Our goal is to establish a long-lasting relationship, ensuring your home is consistently immaculate and inviting. With The Housekeeper & Co., you can expect a seamless and delightful journey from inquiry to a beautifully cleaned home! 🏠✨