FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. We offer flat rates based on the size and condition of the space, with no hidden fees. Discounts are available for recurring cleanings (weekly, biweekly, or monthly) and for first-time clients. Extra services like deep cleaning, inside appliances, or move-in/move-out cleanings may include an additional fee, which we always discuss upfront.
- What is your typical process for working with a new customer?
Our process starts with a quick consultation to understand your cleaning needs and expectations. We’ll ask about the size of the space, the type of cleaning required (standard, deep, move-in/move-out), and any special requests. Then we provide a quote and confirm the appointment. On the day of service, our team arrives on time, fully equipped, and ready to deliver high-quality cleaning. After the job is done, we follow up to make sure you’re completely satisfied.
- What education and/or training do you have that relates to your work?
Our team has completed professional training in residential and commercial cleaning, with a strong focus on sanitation, eco-friendly practices, and attention to detail. We also stay updated on the latest cleaning techniques, products, and safety standards to ensure top-quality service for every client.