FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive rates based on the size and condition of the space. We also provide: • Move-in/move-out specials • Recurring cleaning discounts (weekly/bi-weekly clients get a lower rate) • Eco-friendly cleaning options at no extra cost • No hidden fees transparent pricing upfront
- What is your typical process for working with a new customer?
1. Consultation: We discuss your cleaning needs via call or online booking. 2. Customized Quote: We provide transparent pricing based on the size and type of cleaning required. 3. Scheduling: We set up a convenient time and confirm details. 4. Cleaning Day: Our trained team arrives with professional supplies to ensure a spotless finish. 5. Follow-up: We check in for feedback and offer recurring service options.
- What education and/or training do you have that relates to your work?
We have certifications in eco-friendly cleaning solutions and sanitation standards, ensuring the safest and most effective cleaning. Our team is also trained in Airbnb-specific turnover cleaning, following industry best practices.