FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent pricing, no hidden fees. My rates depend entirely on the specific needs of your project: junk removal is based on how much truck space your items occupy, while local moving and furniture transport are based on the size of the load and travel distance. Free upfront estimates are always provided, and I offer special discounts if you combine services (like a local move + junk removal) or if you are a returning customer
- What is your typical process for working with a new customer?
My process is simple and hassle-free. First, we confirm your job details and agree on a clear, upfront price. On the day of the project, I’ll text you when I'm en route. Once I arrive, we'll review the items together, and then I'll get to work immediately. I focus on being fast, careful with your belongings, and respectful of your time from start to finish.
- What education and/or training do you have that relates to your work?
While I don’t have a formal degree in moving, my training comes from over a year of hands-on, professional experience in local moving, furniture transport, and junk removal. I have extensive practical training in safe lifting techniques, properly securing loads to prevent damage, and maximizing truck space efficiently. Additionally, my background on major on-demand platforms has trained me to deliver top-tier, 5-star customer service with every single job.