Martell services

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Heater problems

Heater services needed

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Responds in about 40 min

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About

My focus is quality. I never cut corners, even when it’s more expensive. Some of my competitors are cheaper, but I will take the time to make sure you’re 100% happy

Overview

Current Top Pro

Hired 1307 times

Serves Miami, FL

Background checked

3 employees

7 years in business

Business hours

SunClosedMon10:00 am - 3:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

Services offered

Heater services needed

Heater problems

Maintenance needed

No hot water

Water isn't hot enough

Hot water turns off during use

Type of water heater

Gas tank

Electric tank

Electric tankless

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

675 reviews

5

99%

4

0%

3

0%

2

0%

1

1%

Read reviews that mention:

Farenah M.

Jun 13, 2026

•

Hired on Thumbtack

Stop right here, do not hire anyone else than Martel Services. Jose did a fantastic job. Has knowledge of what he's doing. I had a leak and hire a plumber right before I hire Jose. Big mistake with Big Flush Plumbing, they couldn't solved the clogged and didn't wanted to give me my money back. I hire Martel Services and Jose was able to do the work that Big Flush Plumbing couldn't do. Be careful who you're hiring. Martel Plumbing Services is a very good Plumbing company. They stopped my leaking. And he cleaned after him self, which is a big plus. With Big Flush Plumbing it's a joke. The previous company couldn't fix the clog and left everything messy. You want to hire a plumber that knows his work and doesn't leave a mess behind and that's Martel Services. I will definitely hire Martel Services again. Thank you Jose 🙏🏽 for doing a fantastic job.

Martell services's reply

Thank you very much, greatly appreciated!!

Toilet Repair

Anthony H.

Apr 7, 2026

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Hired on Thumbtack

I had a main drain blockage. Jose was very responsive when I initially reached out. He provided a timeframe he would be available to respond and was punctual. He arrived on time and got to work right away. He was able to resolve the issue in a timely manner. I would definitely use him again in the future with any plumbing issues.

Martell services's reply

Thank you very much, greatly appreciated!!

Plumbing Drain Repair

Bonni M.

Apr 2, 2026

•

Hired on Thumbtack

my experience with Martell services was incredible Jose responded almost immediately and came to my apartment and checked out the problem and gave me a free estimate. His prices were much lower than any other quote I had gotten which was great. My building made him jump through hoops as far as paperwork and he was professional and made everything available to them. My problem turned out to be a little bit more complicated and Jose took the time and effort to make sure it was resolved completely. He is professional and punctual. He cares about his clients and he really cares about doing the best job possible. I have worked with a lot of plumbers in the past, Martell services is by far the best company I have ever come across. If you need a good honest plumber who won't try to price gouge you, definitely call Martel Services. You will not be disappointed, You will be very glad you did.

Details: 0 sinks • One handle controls both hot and cold water • 1 faucet • A month ago or longer

Martell services's reply

Thank you very much, greatly appreciated!!

Sink or Faucet Repair

Wesner s.

Apr 29, 2026

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Hired on Thumbtack

My experience with Jose was bone and beyond. He was not too much concerned about making the money; but he educated in as u h a way to make a better decision. In addition, I went to get some parts at Home Depot. To ensure I had the right parts, he met there in the plumbing aisle. His service is top class.

Details: No, I do not need to replace a sink • Single bowl • 0 sinks • 2 faucets • House

Martell services's reply

Thank you very much, greatly appreciated!!

Sink or Faucet Installation or Replacement

Jill S.

Jun 10, 2026

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Hired on Thumbtack

Jose did a fantastic job replacing our broken vanity faucet! He arrived on time, was highly professional, and diagnosed exactly what needed to be done. Not only did he do a great job installing the new faucet, but he was incredibly neat and left everything perfectly clean afterward. Fair pricing and top-tier service. I’d definitely hire him again. Will absolutely call him again for future plumbing needs!!

Details: No, I do not need to replace a sink • Vanity sink • 0 sinks • 1 faucet • House

Martell services's reply

Thank you very much, greatly appreciated!!

Sink or Faucet Installation or Replacement

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Jose Martell

Martell services

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