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Martell services

Top Pro

Free service call

Heater problems

Responds in about 14 min

Thumbtack Guarantee

If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
My focus is quality. I never cut corners, even when it’s more expensive. Some of my competitors are cheaper, but I will take the time to make sure you’re 100% happy
Overview

Current Top Pro

Hired 1255 times

Serves Miami, FL

Background checked

3 employees

7 years in business

Business hours

SunClosedMon10:00 am - 3:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2025

Services offered

Heater services needed

Repair

Installation or replacement

Routine maintenance

Heater problems

Maintenance needed

No hot water

Water isn't hot enough

Hot water turns off during use

Type of water heater

Gas tank

Electric tank

Electric tankless

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

650 reviews

5

99%

4

0%

3

0%

2

0%

1

1%

Read reviews that mention:

pro avatar
Francoise C.

Dec 31, 2025

•

Hired on Thumbtack

I contacted Mr. Martell regarding a water pressure issue in our kitchen sink. Mr. Martell honestly identified the issue within seconds after reading my description of it. He was absolutely correct and was able to fix it within a 2-hour window. I do appreciate Mr. Martell’s honest pricing and his outstanding service. I do recommend him to all those facing plumbing issues. Give him a chance before other unscrupulous companies who quote you an exorbitant amount of money for non-existent issues. Thank you Mr. Martell, you have become now our “go-to plumber.”

Details: No, repair is not urgent • Only one drain has issues • Other issue • Townhouse

Martell services's reply
Thank you very much, greatly appreciated!!
Plumbing Drain Repair
pro avatar
Daniella M.

Dec 13, 2025

•

Hired on Thumbtack

Had Jose come out to assess problems I was having with my bathroom sink. Within minutes, he knew the problem and how to repair. Satisfied with the work.

Details: 1 sink • Separate handles control hot and cold water • 1 faucet • A month ago or longer

Martell services's reply
Thank you very much, greatly appreciated!!
Sink or Faucet Repair
pro avatar
Dawn W.

Sep 2, 2025

•

Hired on Thumbtack

What a great experience. Jose showed up on time and ready to work. He was scheduled to install a new garbage disposal and found that my dishwasher wasn’t hooked up and proceeded to fix that problem as well. Then when I asked if he would just take a look at my 2 toilets, he assessed that they could use some basic repairs. He stayed and fixed them both in the same visit. In addition he gave me a huge break in the price for the additional work. I would highly recommend Jose to anyone who is looking for a professional with integrity.

Details: Yes, the existing disposal needs to be replaced • Continuous feed (most common) • I need the professional to provide the garbage disposal

Martell services's reply
Thank you very much, greatly appreciated!!
Garbage Disposal Installation
pro avatar
Aminata M.

Aug 15, 2025

•

Hired on Thumbtack

I can’t thank Martell Services enough! Another plumber told me I had a major problem with my pipes and quoted me $5,000 to fix it. I decided to get a second opinion, and I’m so glad I did. Jose from Martell Services came out, did a very thorough inspection, and found the exact issue—which turned out to be minor and cost almost nothing to repair. His honesty, attention to detail, and excellent workmanship saved me thousands of dollars. I will absolutely call Martell Services for any future plumbing needs and highly recommend them to anyone looking for a trustworthy plumber.

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • Toilet • House

Martell services's reply
Thank you very much, greatly appreciated!!
Plumbing Pipe Repair
pro avatar
Mike M.

Aug 1, 2025

•

Hired on Thumbtack

Exceptional service! I had a fantastic experience with Jose - Martell Plumbing Service. From start to finish, he professional, punctual, and incredibly knowledgeable. He diagnosed the issue quickly and explained the repair process clearly, which I truly appreciated. The work was completed efficiently and to the highest standard, and left my space very clean afterward. I highly recommend Jose to anyone needing reliable and top-quality plumbing services. Truly a five-star experience!

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • Shower or bathtub • Condo or apartment

Martell services's reply
Thank you very much, greatly appreciated!!
Plumbing Pipe Repair
Credentials
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Jose Martell

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