FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer very competitive pricing. Remember the lowest price isn't the best price!
- What is your typical process for working with a new customer?
First, we will discuss your roof needs over the phone. Second, we will pull a roof report to develop an estimate. Third, we will meet you onsite to discuss the estimate and to develop a strong working relationship. Fourth, when you are comfortable with working with Pro Contractors USA you will sign our proposal. Fifth, we will complete your job to 100% satisfaction. We take pride in the customer service you will receive. We will always return your phone call, show up on time, and we always do what we say we will do!
- What types of customers have you worked with?
We have worked with large hotels and box stores as well as with homeowners such as yourself. From big jobs to small jobs, you will always get the attention you deserve.