FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are by the hour out of the salon and by volume for discount! All out of the salon services must have a consultation before services at $50. Per half an hour, if services are rendered the total consultation fee is deducted from Services charge. Consultation fee is collected at consultation. If not hired at that time consultation fee must be payed.
- What is your typical process for working with a new customer?
All new clients must meet for a consultation and assessment of services. For wedding parties 50% of services must be paid in advance to secure your date. If cancel 24 to 48 hours in advance 100% will be return minus consultation fee. Cancellation after 1 week 75% will be returned minus consultation fee. Cancellation after 2 weeks 50% minus consultation fee. Cancellation after 3 weeks 25% minus consultation fee. After 4 weeks no refund. For on-site wedding service or special occasion all hair must be shampooed dried and ready for services. In special services are needed like relaxers, color, hair cutting, shampoo and blow-dry must be done day before in the salon by appointment at additional Salon price with discount. For body massage or body treatments client MUST be shower and ready before services! For parties over 5 a gratuity of 15% will be charge to total bill.
- What education and/or training do you have that relates to your work?
Over 40 years of experience in the Hair Care Cosmetics Industry with 720 hrs. of cu education recertification for license! Servicing over half a million satisfied client in 45 years! Master Hair Stylist, Trichologist, Esthetician, Formulating Cosmetic Chemist, International Platform Artist and Educator. Former CEO and Owner of 3 Successful Hair Salon & Day Spa's