Tehuá Filmes says, "Meu Iphone XS estava com problemas para carregar a bateria. Vi alguns possveis diagnsticos na internet e cheguei na loja pedindo para que trocassem a bateria do celular. O profissional que me atendeu, de forma muito gentil e prestativa, fez algumas perguntas mesmo assim e me alertou de que os sintomas que eu estava descrevendo no era compatveis com a necessidade de troca de bateria. Ele pegou uma ferramenta e extraiu MUITA sujeita da entrada do carregador, dizendo que esse provavelmente era o problema. E o celular voltou a carregar normalmente! Ou seja, no tentaram forar servio desnecessrio, foram curiosos pra descobrir a verdadeira causa e no cobraram por isso. Excelente servio e atendimento!(Translated by Google)My iPhone XS was having trouble charging the battery. I saw some possible diagnoses on the internet and went to the store asking for them to replace the battery. The professional who helped me, very kindly and helpfully, asked me a few questions anyway and warned me that the symptoms I was describing were not compatible with the need to replace the battery. He took a tool and removed A LOT of dirt from the charger port, saying that this was probably the problem. And the phone started charging normally again! In other words, they didn't try to force unnecessary work, they were curious to find out the real cause and didn't charge for it. Excellent service and care!"See more
